Review: JUST EAT

I have used the JUST EAT takeaway website before as it’s a really handy way to amalgamate all your local takeaway restaurant options. So when they got in touch asking if i’d like to review their services I was definitely up for it.

It was great timing as I’d been so busy in the run-up to Christmas, and we had some good friends coming to stay, so I knew a curry would go down a treat with everyone.

Being a passionate cook means we don’t have takeaway that regularly, it’s more of a special treat or reserved for those occasions when I’ve lost the will to do anything remotely useful.

If you’ve run out of steam over the holidays and don’t fancy another day of leftover turkey, then takeaway can be a very attractive option.

How does it work?

Type in your postcode and select which cuisine you’re in the mood for, and it then gives you all the options in your local area.

There are user ratings and reviews to guide your decision, but we have a really strong local Facebook community page in my part of London, which is always full of recommendations for decent takeaway options, which I tend to use as my guide.

Once you’ve selected your desired establishment you have instant access to their menu and you can place your order entirely online.

You can choose when you’d like your food delivered from a drop-down menu. The first slot for us was an hour away, but the food ended up arriving after 40 minutes so we were very pleased with that.

What if I get stuck?

They have one of those live chat facilities, so you can be instantly connected to a member of staff who will guide you through any snags you might be having. I was having trouble inputting my discount code, but they soon helped me resolve the issue.

Don’t Cook?

I have to say my only issue with JUST EAT, is their tongue in cheek but highly visible campaign of Don’t Cook, Just Eat. I know it’s presented with humour, but I’m a passionate cook so don’t like the unhealthy message that it’s presenting. I think they’d be better off with a campaign aimed at busy family cooks who need a night off once in a while.

Overall verdict

Easy to use website, good technical support, plenty of choice and information, food arrived early and it was a delicious meal. I love the fact that you can ditch all those old tatty menus in the kitchen drawers, as you’ve got access to them all online.

It’s also helping local businesses to thrive. I’d be interested to know what the selection process is like in terms of quality and service, and also how much it costs a business to be included.

If you’re looking for a convenient way to order takeaway no matter where you are, then this is a great website. There’s also an app, so perfect if you’re on the move. My only bugbear is the marketing campaign. Occasional takeaway treat nights are fab, but cooking my own food will always be King in this house!

Disclosure: JUST EAT gave me £50 credit to spend on their website for the purpose of this review. These are my honest views and I was already an existing customer.